Dyslexia Is Why This Production Manager Is So Good [Video]

By Understood

As a child with dyslexia, Frank Imperiale always had to think 10 steps ahead to account for his reading challenges and anxiety. Today, thinking ahead is a skill that’s served him well in his career as a production manager for live events. His impressive list of credits includes the NYC Marathon, comedy shows, concerts, and more. Get Frank’s advice on how to turn your learning and thinking differences into strengths. And hear what Whoopi Goldberg, who also has dyslexia, once shared with Frank backstage.

To find a transcript for this episode and more resources, visit the episode page at Understood. https://www.understood.org/podcast/ho…

We love hearing from our listeners. Email us at thatjob@understood.org.

Understood is a nonprofit and social impact organization dedicated to shaping a world where the 1 in 5 people who learn and think differently can thrive. Learn more about “How’d You Get THAT Job?!” and all our podcasts at u.org/podcasts. Copyright © 2021 Understood for All, Inc. All rights reserved.

Transcript provided by YouTube (unedited)

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[Music]
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on the understood podcast network
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there’s a podcast for everyone find your
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new favorite today at u.org
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podcasts
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[Music]
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[Applause]
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[Music]
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from the understood podcast network this
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is how’d you get that job a podcast that
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explores the unique and often unexpected
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career paths of people with learning and
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thinking differences
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my name is eleni mathil and i’m a user
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researcher here at understood that means
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to spend a lot of time thinking about
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how we find jobs we love that reflect
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how we learn and who we are
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i’ll be your host
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[Music]
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imperial is a production manager for
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live events his credits include the new
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york city marathon comedy shows
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political debates and concerts for stars
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like whoopi goldberg and t-pain
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he’s an expert in
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visual technology and he has dyslexia
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welcome to the show frank well thanks
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for having me so
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as part of your work on live events
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you’re an expert in audio and sound so
1:10
with sound always your thing or do you
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have a story of what you were into as a
1:15
kid and where it all began yeah it’s
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kind of funny i was the little toddler
1:19
running around the theater because your
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teacher didn’t have a babysitter my dad
1:23
he used to do a kind of high school
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dramas and that situation and i was just
1:28
always around theater
1:30
sound and lighting and it was something
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to keep me busy and instead of me just
1:34
sitting there or playing games i was
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like how does that work and that’s how
1:38
my mind kind of works
1:40
a lot is i just want to know how things
1:42
work and why
1:44
so i started getting involved with it
1:46
and i stuck with it so frank i would
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love for you to describe
1:51
how dyslexia shows up for you
1:53
my version of dyslexia is i definitely
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have issues with sounding out names
2:00
words and spelling are just not my forte
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at all and then a big problem is when i
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read i just get line convergence so i
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can read the same line five times and
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not realize it and tell them like wait
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did i read this
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and it happens constantly and still to
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this day it does and you know i learned
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tricks i put a piece of paper under it
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to try to keep me on track and it works
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but it’s still there and it’s never
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going away it’s just i know how to deal
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with it now when i heard that you are an
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audio and sound person or that you
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gravitated towards audio
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that kind of made sense to me because i
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often imagine if you have dyslexia
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perhaps like
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reading might be a challenge so you
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might lean into other things but i was
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wondering if that is a fair assumption
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to kind of think oh yeah like having
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dyslexia means that you’re more into
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audio like is that actually true for you
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i don’t think so i mean audio
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yes
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it does help yes i’ve listened to a
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million books on tape podcasts are the
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same for me like i’ll get a lot of
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information from that versus reading
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from a book for me
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when i have to read it’s usually manuals
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or instructions that kind of thing or
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something that i’m really interested in
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but when i was in school reading no no
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thank you i’m good cliff notes please
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cliff notes helped me so much and most
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of it was i would try to find audiobook
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versions of everything and listen to it
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so maybe subconsciously it was built in
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for audio
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but i think it’s more of just the
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adventure of it
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i don’t think i can ever do like a
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nine-to-five office job it’s just
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something that i’m not built for yeah so
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as you said it’s more interesting
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because you don’t really know what’s
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going to come up day-to-day what do you
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think it is about audio that makes it a
3:48
good fit for you
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when i was a little kid it came easy to
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me i was very good with technology and i
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have that kind of brain for technology
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so it fit and then it was something i
4:00
did and i enjoyed and and then i moved
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on farther and then in high school they
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found out oh actually this kid knows
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what he’s doing so great we’ll give him
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even more and then when i went to
4:12
college i was like
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i’m not going to go to school for
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theater because i know what i need to
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know
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so i said let me dabble in television
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and i went for broadcasting and
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tv added to my
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toolbox we would say in the
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communications world it just kept adding
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to that toolbox of what i know
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but i kind of fell back into that live
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event and maybe it’s the adrenaline
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maybe it’s the crowd that
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there’s kind of this feeling that you
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get from an audience i kind of noticed a
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lot even as a technician it’s not just
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being on stage but you can just feel it
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from them and
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it was missing in television and things
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like that
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what i’m hearing is that it’s more about
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the environment and the setting and like
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the thrill of live events as opposed to
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like day-to-day tasks that you do around
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audio and visual yeah i think it’s just
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like there’s an end product there’s
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something you can see and every time
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it’s different but you’re doing the same
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thing you’re moving levers you’re
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tweaking knobs you’re adjusting volume
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that kind of thing to me that’s the
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boring part the fun part and the stuff
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that i do is it’s organizing and
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managing and making sure that we
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complete our goals and get across the
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line so that way we can have that
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performance
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i want to talk a little bit about like
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how dyslexia shows up for you at work
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have any challenges come up in the work
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that you do or is it more so that you
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found a role where
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you’re not really impacted day to day by
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the challenges associated with dyslexia
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i don’t know i feel like now i’ve grown
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to be able to compensate
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in a lot of areas like there’s still the
5:48
sending of the emails and reading it
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like five times and reading it out loud
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and is this the right word and googling
5:55
that to make sure that it’s perfect and
5:57
right because i’m always thinking that
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it’s going to be wrong
6:00
so that’s a big problem but otherwise i
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feel like because i have dyslexia
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because i’ve figured out ways to
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compensate maybe
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it’s those skills that i bring to the
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table that a lot of other people can’t
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the multitasking and the thinking the
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thinking way ahead to avoid potential
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problems it just happens now
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what is it about dyslexia that makes you
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good at thinking ahead
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it came from when i was in school i had
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a whole bunch of anxiety i mean
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sick every day before i go to school
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because i didn’t know what was gonna
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happen and the big thing was
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trying to control
6:38
that feeling and making sure that i
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could figure out what was gonna happen
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in anticipating that so i think okay
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well what are we doing in class what
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could happen is there a potential chance
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for like a pop quiz well what would be
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on that quiz how can i study for that
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and all that would process for every
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class
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and then depending on how the day was
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going it would change and i would just
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think constantly about what’s going to
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happen next
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in english class when you’re sitting in
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class and we have to all read in class
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dreadful dreadful experience and i would
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be constantly
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monitoring and calculating all right
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well this person’s reading this
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paragraph there’s five people in front
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of me and then you count down and then
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of course you have the one kid that
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decides they want to read two
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and then all of a sudden that changes
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and you have to reevaluate and then it
7:26
would be like okay when can i say hey i
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gotta go to the bathroom so they skip
7:29
over me that’s another opportunity to do
7:32
that so it was always that process of
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calculating
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and i think it’s more now that i do it
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and i don’t even realize i do it
7:40
well you’re anticipating
7:42
that i just anticipate all the problems
7:44
even like the smallest thing possible
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and it’s the same thing like people
7:48
laugh at me when i’m at work because i
7:49
always say
7:50
oh hang on i got it in my car and
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they’re like why do you have all this
7:53
stuff in your car like why do you have
7:55
extra tools and all of this and thailand
7:58
and whatever it is and yeah i got it in
8:00
my car because i don’t want to be
8:02
unprepared and i don’t want to be stuck
8:04
you said that you always had to feel
8:05
really prepared when you went to school
8:07
it sounds like there was a little bit of
8:08
anxiety that showed up in what ways did
8:10
that anxiety show up for you day to day
8:14
school was horrible until probably
8:18
about my junior year but before that
8:21
i would literally throw up every morning
8:25
to the point where i would even make
8:26
sure that i had something in case i was
8:28
on the bus and i got sick it wasn’t
8:30
carsick it was purely
8:32
anxiety because i didn’t know what was
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going to happen that day wow so intense
8:38
it was and it sometimes comes up now too
8:41
surprisingly it’s still at work
8:43
sometimes i’ll get that same feeling
8:46
it’s really interesting to hear how
8:48
two things that maybe you wouldn’t
8:50
necessarily associate as being related i
8:53
wouldn’t necessarily think oh because
8:55
you have dyslexia you’re really good at
8:56
thinking ahead and planning but i can
8:58
see now that after you’ve explained it
9:00
how those two things can relate to each
9:02
other yeah it was the only way that i
9:05
figured out how to survive
9:08
and that was a big thing my mom was
9:09
really a big fan of figuring out what
9:12
works for you yes it’s a learning
9:14
difference and it’s true i learned
9:15
differently so
9:17
i needed to figure out the way that i
9:18
was going to fit in
9:20
to what i was given and the anticipation
9:24
was the only way i could figure it out
9:26
i’ve heard a lot through interviews i’ve
9:28
done with people it actually becomes
9:31
easier when you focus your energy on
9:34
your strengths
9:35
and maybe the things that you can change
9:37
as opposed to either dwelling on
9:39
challenges or like things that can’t
9:42
change or like maybe accepting that
9:44
there are certain things where you can’t
9:45
fit into that box and that’s actually
9:47
okay oh absolutely my motto
9:50
is
9:51
i’m not doing brain surgery and that is
9:53
what i tell everyone and i mean i deal
9:55
with clients and they think that it’s
9:56
the end of the world if something
9:58
doesn’t happen or if a cue is late or
10:00
something like that and i literally say
10:03
one no one’s probably gonna know
10:07
because they don’t know the show or they
10:09
don’t know the performance and two it’s
10:11
okay you can’t sweat the small stuff you
10:14
can’t
10:14
dwell on the past and i think that’s
10:16
part of my anticipation i can’t dwell on
10:18
the past because i got to keep going
10:20
like i don’t have time to complain about
10:22
oh we should have or we could have
10:25
there’s just no time for it you’ve got
10:26
to keep going and keep moving forward
10:29
it’s interesting that you bring up the
10:31
audience won’t necessarily be able to
10:33
pick up on if there’s a mistake a lot of
10:35
the time
10:36
i often will attend concerts and events
10:39
and you know i’ll be blown away by the
10:41
light effects especially if it’s
10:43
coordinated with sound i’m like how do
10:45
they do that
10:47
can you give us like a peek into how the
10:49
magic happens
10:51
honestly how it works a lot of times is
10:53
it’s just you do the same show over and
10:57
over i ran what a lot of people term as
10:59
a roadhouse
11:01
what would happen is about seven in the
11:02
morning or so two tractor trailers would
11:04
probably back in and we would unload
11:07
them and basically set up their sound
11:09
their lighting their set whatever they
11:11
had for the performance most of the time
11:13
that would bring us all the way to lunch
11:16
we’d come back we’d focus some lights
11:18
and keep moving forward and then we get
11:20
to the show time and
11:22
half the crew all of my staff which
11:24
could have been anywhere from 10 to 50
11:26
people had never seen the show didn’t
11:28
know what was going on and so they have
11:30
a stage manager the stage manager says
11:32
okay do that and then we just listen to
11:35
them and we’re almost in a sense trained
11:37
professionals that we know our operation
11:40
and what we have to do and there’s some
11:42
lead person that gives them the command
11:45
now sometimes that fails miserably and
11:47
sometimes it doesn’t i can’t tell you
11:49
how many times you just have to fly by
11:51
the seat of your pants
11:53
do you have any crazy stories you can
11:55
share things that have gone wrong
11:57
one of the funniest times was we were
12:00
trying to load out a show because once
12:01
the show’s done we then take everything
12:04
and pack it back up and put it on the
12:05
trucks and they leave that night so we
12:07
had one show
12:08
that someone had snuck around the truck
12:11
and parked in the loading dock
12:13
and it’s on a college campus so they
12:14
just want to go party or wherever they
12:16
want and we couldn’t get the stuff on
12:18
the truck so we finally devised like a
12:21
ramp and we wheeled everything on this
12:24
53 foot tractor trailer over this little
12:26
tiny ramp over this car got it all out
12:29
and then at the end of the night we
12:30
aired out all of its tires so that way
12:32
it would be stuck there for the weekend
12:34
revenge
12:35
we had to get that truck packed it had
12:37
to be i don’t know in connecticut the
12:39
next day but it’s like yeah it really
12:41
got under our skin so we’re going to get
12:43
a little bit back on them and then i
12:44
mean there’s been simple things like all
12:46
of a sudden company i work for their
12:48
truck driver got injured and they need
12:50
someone to drive their truck and next
12:52
thing you know is i’m a truck driver for
12:53
the day and i think that’s why i do like
12:55
the line of work i’m in because one day
12:57
i’m a sound guy one day i’m lighting guy
12:59
one day i do video and the other day i’m
13:01
a truck driver well it sounds like you
13:02
wear
13:04
many hats
13:05
but you’re also in a managerial role at
13:07
these live events right i mean the
13:10
management role is a little different
13:12
and weird because i’m not a manager
13:15
that is very hands-off
13:17
i’m always like no i’m part of the team
13:20
i’m going to help you where i can and
13:22
when i have to step away i have to step
13:23
away because i have to do something but
13:25
yet also i’m not your typical manager
13:27
again because i just can’t do one thing
13:30
and
13:31
i’m also a big fan of teaching so if i
13:34
see someone doing the wrong thing i’m
13:35
not going to say no you’re doing the
13:37
wrong thing this is how i want you to do
13:39
it i explain to them why
13:41
and a lot of people start learning my
13:43
process of my mind they understand
13:45
they’re like well why does it matter
13:46
that we run the cable this way or that
13:48
way it’s still getting point a to point
13:49
b it’s like yes but when you’re loading
13:51
out
13:52
it’s gonna be much easier if it goes
13:54
this way if it goes around this one
13:57
piece that i know is gonna be a problem
13:59
they’re like why are you thinking about
14:01
the loadout and i was like you always
14:03
think about the loadout because you want
14:05
to get home you want to get out of there
14:07
so
14:08
again it comes into that mind of
14:09
anticipation and already solving those
14:12
problems before
14:13
anyone thinks of it yeah i see how
14:16
that’s related
14:17
so
14:18
i was told you see a lot of celebrities
14:20
backstage
14:22
and you once met whoopi goldberg who
14:24
also has dyslexia can you tell us that
14:26
story will be was awesome i mean
14:29
we’ll be literally
14:31
when we sat down she came up to the
14:33
stage and we were sitting and we’re like
14:34
oh you probably have about 15 minutes
14:36
before we start and she sat down and she
14:38
just started talking to me and like what
14:40
are you doing in life what are you this
14:42
what did that
14:43
and to the point where i was like you
14:45
have to go on stage now and she’s like
14:46
they can wait and we just continued to
14:48
have a conversation and it was it was
14:50
great i was like
14:52
really this is happening right now
14:54
earlier you mentioned
14:56
that you do think differently
14:58
and then now you just talked about how
15:02
it’s also important for you to kind of
15:04
communicate how you’re thinking or why
15:06
you’re thinking that particular way and
15:08
for other people to understand that do
15:10
you think that you have like a desire to
15:12
be understood and for your thinking to
15:13
be understood because it’s different
15:16
i think so i think that’s a big thing
15:18
like even the last gig i just finished
15:19
was working new york city marathon and
15:22
we only do a small sliver of it but that
15:24
small sliver is still covering sound for
15:27
200 acres for all 30 000 people that
15:30
came this year but even that i was
15:32
bouncing around doing 50 things four
15:34
sets of communication i had two
15:36
different radios two cell phones and
15:38
everything was going off at the same
15:40
time but yet i was still also loading a
15:41
truck
15:42
and people constantly ask me i don’t
15:45
know how you do it and i said
15:47
i really don’t either but i do it but
15:50
then i do try to convey
15:52
a lot of why i do things and how i do
15:55
them and
15:56
i want people to understand like
15:58
i’m not like an advocate or like oh yeah
16:00
i’m special and i’m different no it’s
16:02
but it does keep rearing its head that
16:04
yeah i’m dyslexic and you know what
16:06
that’s why i’m doing what i do do people
16:10
at work or colleagues and peers do they
16:12
know oh yeah absolutely do you talk
16:14
about it in that way you’re like yeah i
16:15
think that because i’m dyslexic
16:18
it comes up like in conversation i don’t
16:19
shy away from it why should i it’s
16:22
nothing to be ashamed of
16:24
even when i was a kid like i remember
16:27
when my mom
16:28
wanted me to get tested and i was kind
16:30
of like
16:31
i don’t want to be the dumb kid oh
16:33
you’re the kid in special ed you’re
16:35
going to resource
16:36
but that changed when i was like in high
16:39
school because no one thought of me as
16:41
the dumb kid and they’re like wait you
16:42
have resource and then i would try to be
16:45
an advocate in that case and explain it
16:47
and i think that’s where i’ve learned
16:49
don’t be ashamed that you’re dyslexic it
16:51
is who you are
16:52
you can research and you can find out so
16:54
many like ceos and amazing people have
16:58
dyslexia and i think it’s because
17:00
they’re
17:01
wired that way and that’s why they’re
17:03
successful and that’s why they have that
17:05
kind of drive because they’ve always had
17:07
to do it to survive
17:09
yeah there’s like a little bit of a
17:10
correlation there between dyslexia and
17:13
entrepreneurship and what’s funny is i
17:15
have
17:16
[Music]
17:17
interest in running my own business i
17:20
mean i’ve done it i’ve been there done
17:22
it but no thank you i’m good for me
17:24
that’s too much
17:26
you mentioned that when you were a kid
17:28
people would ask you why you were going
17:29
to resource
17:31
and you know you didn’t really feel any
17:33
shame around telling them why
17:35
where do you think you learned that
17:37
because it’s not an easy thing it’s
17:39
something that i hear people struggle
17:42
with a lot especially when they’re
17:44
younger but i think that ultimately came
17:46
from my mom because my mom was a big
17:49
supporter and
17:51
she said use your resources use that as
17:54
you need do you want to
17:56
look up that or study more
17:59
that’s just time for you to figure out
18:01
what you need and i think that’s a lot
18:03
to do with why i am the way i am today
18:06
was during our you know iep meetings and
18:10
anything that was dealing with us
18:12
my mom made sure that we were at them i
18:14
was one of very few kids in my
18:19
circle that i knew that actually went to
18:21
their iep meetings everyone else they
18:24
were like the parents kind of hopefully
18:26
went but barely and my mom said no this
18:29
is your educational program like this is
18:32
your educational plan you should be
18:34
involved and you should know what’s
18:36
going on
18:37
and help them make the proper decisions
18:41
and even now like
18:43
i’ll take on a job that i’m like oh can
18:45
i do this i don’t know
18:47
and i’ll just talk myself up yes frank
18:49
you can do it it’s the same concept that
18:51
you’ve been doing it’s the same elements
18:53
and and i’ll talk to myself about it and
18:56
i’ll just convince myself that even if
18:58
you don’t think you can do it
19:00
try
19:01
how does that apply to work now like are
19:03
you having those conversations is there
19:05
anything that you ask for in a work
19:07
setting
19:08
not really accommodations i don’t ask
19:10
for it’s more of at this point
19:12
with work i think it’s partly again
19:15
because i enjoy what i do and i took
19:17
that driver’s seat so i’m in a position
19:20
i don’t think i could work an office job
19:22
partly probably because for me it seems
19:25
very
19:27
the same job over and over every day
19:29
that kind of thing but it’s also a lot
19:31
of writing and reading if you’re
19:32
thinking about data processing and
19:34
typing and things like that i mean now
19:37
that i’m talking to you literally right
19:39
now i’m like huh maybe i haven’t had an
19:41
office job because of dyslexia and i’ve
19:44
just said i’m staying away from it but
19:45
again it’s about leaning into your
19:47
strengths and being aware of that and
19:49
it’s okay an office setting isn’t for
19:51
everyone
19:52
absolutely i learned at a young age that
19:55
i definitely have a mind for technology
19:58
and i understand how things work and it
20:02
definitely was a natural progression
20:03
that i was going to go into some type of
20:05
production or technical stuff because
20:07
it’s just how my mind works and now with
20:10
the management stuff i know the terms i
20:12
know what the devices do and then i just
20:15
now am understanding more and more
20:18
the best way to get the players to fit
20:20
and the other thing is i keep learning
20:23
i joke about it but i don’t stay with
20:25
just one company and one job
20:28
i’ll stay with my main company but i’ll
20:30
always do some side jobs here and there
20:32
because i’m always wanting to learn new
20:34
techniques
20:35
new ways to do things new ways to
20:37
understand what might make and what i
20:40
could apply to make what i do better
20:44
yeah and also
20:45
it’s so important to be able to reapply
20:48
knowledge in like different settings and
20:50
i think that relates back to what we
20:52
were talking about in terms of
20:53
reapplying what you learn in school in
20:55
like a work setting or oh yeah and
20:57
pivoting i mean life’s such a fun
20:59
journey and it’s like kind of one of
21:01
those things like you never know what
21:02
you’re gonna get and it’s totally true
21:04
know what you know and try to apply it
21:06
pivot all the time just constantly
21:10
every job i’ve had
21:11
has been some random connection i mean
21:14
even this interview i met one of your
21:16
producers in a different way and that’s
21:19
how we’re connected and we’re having
21:20
this conversation you never know where
21:22
anything’s gonna lead just be a happy
21:25
human talk to people enjoy life and
21:27
enjoy what you’re doing and if you’re
21:28
not then go find something that you do
21:31
enjoy because there’s got to be a job
21:34
for whatever it is
21:35
frank thank you so much for sharing your
21:37
story oh thank you it was a pleasure
21:42
[Music]
21:51
this has been how’d you get that job a
21:53
part of the understood podcast network
21:56
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21:57
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22:04
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you need go to you.org that job to share
22:11
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22:15
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22:18
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22:19
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22:25
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22:29
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22:47
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production director
23:02
thanks again for listening
23:04
[Music]
23:25
you

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This post was previously published on YouTube.

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The post Dyslexia Is Why This Production Manager Is So Good [Video] appeared first on The Good Men Project.